21 July 2008

About decision-making in organisations

“The question I’d like to raise is something that I’m deeply curious about, which is what should organizations do to improve the quality of their decision-making? And I’ll tell you what it looks like, from my point of view.

I have never tried very hard, but I am in a way surprised by the ambivalence about it that you encounter in organizations. My sense is that by and large there isn’t a huge wish to improve decision-making — there is a lot of talk about doing so, but it is a topic that is considered dangerous by the people in the organization and by the leadership of the organization.”


Daniel Kahneman, winner of the 2002 Nobel Prize in Economic Sciences for his pioneering work integrating insights from psychological research into economic science, especially concerning human judgment and decision-making under uncertainty. Quote reproduced from Edge, The Third Culture.

I agree.

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