“The question I’d like to raise is something that I’m deeply curious about, which is what should organizations do to improve the quality of their decision-making? And I’ll tell you what it looks like, from my point of view.
I have never tried very hard, but I am in a way surprised by the ambivalence about it that you encounter in organizations. My sense is that by and large there isn’t a huge wish to improve decision-making — there is a lot of talk about doing so, but it is a topic that is considered dangerous by the people in the organization and by the leadership of the organization.”
– Daniel Kahneman, winner of the 2002 Nobel Prize in Economic Sciences for his pioneering work integrating insights from psychological research into economic science, especially concerning human judgment and decision-making under uncertainty. Quote reproduced from Edge, The Third Culture.
I agree.
21 July 2008
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